How come I hear horror stories about the service provided with some technologies?
The key to answering this question is in the word “some”. All four competing technologies can be implemented well, or they can be implemented poorly. In some areas, the local GSM provider may have done a horrible job of implementing their system, and people living in those areas may rightfully conclude that any of the other three technologies is the better choice for them. In other areas however, the local CDMA, iDEN, or IS-136 systems may be poorly implemented, and you’ll get a high number of GSM supporters. Since most people can only judge the technologies based on the service provided in their area, biases against certain technologies are bound to occur. And because of this disparity in implementation, it is impossible to tell someone who doesn’t live in your part of the country which technology is best for them.
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