How come I can join a Support Session with Mozilla browser, when its supposed to be supported?
If you are using Mozilla as your browser on a UNIX based operating system such as Solaris or Linux or Apple’s Mac OS X platform, you will need to make sure that the Java plug-in is installed on your workstation. Mozilla does not ship with the Java Plug-In by default on these platforms. The following web sites provide instructions for the associated operating system: Linux: http://plugindoc.mozdev.org/linux.html#Java Solaris: http://plugindoc.mozdev.org/solaris.html#Java Mac OS X: http://plugindoc.mozdev.org/OSX.html#Java On UNIX based systems, there is a symbolic link that is required. The example below is based on a Red Hat Linux environment: $ cd /usr/local/mozilla/plugins $ ln -s /usr/java/j2sdk1.4.2_04/plugin/i386/ns610-gcc32/libjavaplugin_oji.so libjavaplugin_oji.