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How can we open door of WFL2260 Bosch washing machine to retreive clothes?

April 26, 2017bosch clothes door retreive washing machine wfl2260

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How can we open door of WFL2260 Bosch washing machine to retreive clothes?

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Hi, My mum’s washing machine (model listed above) is not opening. I’ve followed the manual in that I’ve run the drain cycle and turned it off and waited two minutes for safety lock to turn off and it still doesn’t open. I’ve also turned off the water taps.