How can we be sure that the Private Sector Company will provide good quality services? Surely, once they have got the contract they can do what they want?
We can be certain that Consort Healthcare building the new hospital will provide services to maintain it over the 30-year contract period and will have to provide good quality services. The Trust has developed a series of Facilities Management specifications that will detail the standards to which services such as maintenance and security need to be performed. Linked to the specifications a system for paying the Preferred Bidder is also being developed. This system is called the Payment Mechanism and built into it will be a series of performance targets that the Preferred Bidder will be expected to meet. If they fail to meet the agreed targets then the Payment Mechanism will allow for them to be penalised financially. An example would if an operating theatre was unavailable for the Trust to use due to poor maintenance undertaken by the Preferred Bidder, then the next payment to the bidder would be reduced in line with how long the theatre was unavailable for. Clearly it will be in the
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