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How can tickets listed on the website not be available?

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How can tickets listed on the website not be available?

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Unlike most of our competitors, the website you are viewing is updated in real-time. Even still, tickets are sometimes sold by the holding ticket broker between their updates to our system. We have strict requirements for the ticket brokers we work with so this is rarely a problem. If tickets you purchased are no longer available, we will try to upgrade your seats at no additional cost or you may cancel your order if you prefer.

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The website is not in real time. Although we make every effort to update the website every hour, there are times when that update has not taken place and what you are viewing has been sold. Please note that after business hours the number of website updates will decrease. All sales are subject to availability.

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The website you are viewing is not in real time. What may appear available, unfortunately, may already be sold because the website is updated once every business hour. After our normal business hours, the frequency of our updates decreases.

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• Unlike most of our competitors, the website you are viewing is updated in real-time. Even still, unfortunately, tickets are sometimes sold by another agency between their updates to our system. We have strict requirements for the agencies we work with so this is rarely a problem. If tickets you purchased are no longer available, we will try to upgrade your seats at no additional cost or you may cancel and refund your order if you prefer.

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