How can the user check the balance – the value left on the card?
The card user can check the card’s available balance or view their transactions with the card at any time by visiting www.universalgiftcard.com.au or by phoning 1800 174 239 (or +1 954 514 8958 if you are outside Australia). Merchants cannot do a balance enquiry through their point-of-sale system. Checking the card balance or transaction record online is free. There is a small charge for phone enquiries.