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How can the TIO help resolve my complaint about a representative of my telephone company revealing that they know my personal details, even though I have a silent number?

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How can the TIO help resolve my complaint about a representative of my telephone company revealing that they know my personal details, even though I have a silent number?

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10

Representatives of your telephone company should observe your request to suppress your personal details. The TIO can investigate whether or not the company has followed its own policy about protection of this information.

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