How can the processes in an organization be determined?
Identify the organization’s intended outputs, and the processes needed for achieving them. These will need to include processes for Management, Resources, Realization and Measurement and Improvement. Identify all process inputs and outputs, along with the suppliers and customers, who may be internal or external. Identify the sequence and interactions of the processes.
Related Questions
- Under ITIL v2 my organization started with service support processes such as incident, problem and change management. Does that change with ITIL v3?
- How long does it take for an organization to create and implement CMMI Level 2-compliant processes and prepare for an appraisal?
- How do I know which processes myr organization should target for improvement?
