How can the Privileged Care Coordination Services be accessed?
A. After the intake call is complete, the Intake Analyst initiates the care coordination process. Insureds filing a claim for Home Care Benefits will receive an in-home assessment and Plan of Care as a part of this process. On-going services are also provided once the claim is approved. Insureds filing a claim for Assisted Living Facility Benefits will receive an in-facility assessment as a part of this process.
