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How can the phone line have a problem if the Printing Mailbox user has been making and receiving phone calls and they don hear any noise when they pick up the phone for a dial-tone?

April 26, 2017hear line mailbox phone printing problem user

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How can the phone line have a problem if the Printing Mailbox user has been making and receiving phone calls and they don hear any noise when they pick up the phone for a dial-tone?

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A. While the telephone may work perfectly fine for voice calls, the Printing Mailbox is using a modem to communicate data over the phone line. Modems are very sensitive to subtle extra sounds on the line that are not audible while using the telephone.