How can the implementing agency enhance their reputation as community-friendly?
This is a long term goal that the organization will have to implement from the Board and Staff level. However, we can recommend that your organization research and administer some sort of cultural competency training for all staff, and recognition of how important it is to have your staff composition reflect, as much as possible the population that it serves. In addition, the organization reputation and integrity within the community is very important, so conducting a SWOT (Strengths, Weaknesses, Opportunities & Threats) analysis of your organization and programs can give you some insight on improvement areas.
