How can the implementation of an effective document management solution drive productivity and business effectiveness for financial organisations?
TS. Customer churning, as stated before, is the biggest enemy today. It is important to spend quality face time with the client, delegating the procedural check and functional complexities to the technology. In this way, it is possible to free valuable employee time in order to serve the client properly: IC&E and ECM with BPM are key elements in streamlining the business process, allowing the operator to focus in providing excellent customer service rather than spending time making sure that the procedure is correctly executed. FR. We know that Auditing and Risk Management are currently spending 50 percent or more of their time collecting information, but this can be reduced significantly by using effective document management, and a faster response to limiting risks can save large amounts of money. Furthermore, collecting management information based on content can speed up decisions significantly as information you are searching for manually often shows to be incorrect. Using intelli
