How can the ECI be used?
Individuallyeach 20 page personalized feedback report includes easy-to-understand instructions for interpreting the feedback, an overview of the emotional competence model, validation of data quality in the feedback, a personal summary of emotional competence, and competency details. Organizationallythe individual ECI data rolls up to form a Workforce Audit for a team, department, or entire organization. The Workforce Audit includes a comprehensive organizational summary of emotional competence, including an overview of competency gaps for the group and recommended strategy for closing the gaps, and competency details. Hay/McBer Accreditation. The ECI is limited to accredited users who have demonstrated their ability to give accurate, comprehensive feedback to their clients. Diane Hetherington, Master Certified Coach, has been accredited by Emotional Intelligence Services of Hay/McBer to administer and interpret the ECI and the Workforce Audit.