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How can the data in a Black Box of an automobile be retrieved? Can it be done by a dealer?

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How can the data in a Black Box of an automobile be retrieved? Can it be done by a dealer?

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A. No, most dealers do not have the ability to retrieve or interpret data collected by an Event Data Recorder. Most dealers only have the ability to collect data from modules necessary to perform service and repair. Generally, a manufacturer whose vehicle is equipped with an Event Data Recorder has the computer software and interface modules to access the vehicle systems and collect and translate the data.

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