How can the Connect-ED service reach thousands in minutes?
The company’s mass notification engine supports the Connect-ED system. Blackboard Connect maintains access to tens of thousands of phone lines originating from multiple locations throughout the United States to ensure that its clients’ communications are delivered quickly and efficiently. Moreover, Blackboard Connect employs sophisticated call throttling logic to identify the proper schematics needed to deliver calls based upon whatever congestion the local telecommunications providers are experiencing at the moment calls are being attempted. This is a crucial point of differentiation versus both auto-dialers and other ASP/Software as a Service competitor who lack experience delivering time-based mass notifications.
