How can the CEO and board chair prevent misunderstandings?
The partnership of the board chair and the CEO needs constant attention. Personalities change but the positions remain. Each partner needs to adapt to and cultivate the working relationship. The key to this is communication—open and consistent communication. It’s a good idea to establish this communication right from the start. For example, a CEO should meet with a new board chair immediately and talk openly about preferred communication styles and the best way to work together. Keep in mind that challenges may arise if the communication falters between the CEO and board. All human relationships require conscious, constant management to keep them healthy, but the board–CEO partnership is especially important. You and your board chair can circumvent misunderstandings and dysfunctional situations by providing one another with continuous support and feedback.
