How can Thames Water be allowed to dig up the road when they want to?
It’s true that we are currently working in many areas in London. We appreciate the disruption this may be causing local residents and motorists, but they should be reassured that no streetworks can begin without us first liaising with, and gaining permission from the local highway authority to try to minimise the impact of our roadworks. Although the work involves some short-term inconvenience, customers in each area should benefit in the long term because there should be less bursts and leaks to fix in the future.
