How can success of the coaching process be measured?
According to the International Coach Federation the coaching process may be measured by both internal and external indicators of performance. Internal indicators of performance refer to measures inherent in the individual or team. For example, shifts in thinking, self report assessments, and increased self-awareness. External indicators of performance refer to measures which can be observed or quantified. For example, obtaining a formal leadership role, achievement of coaching goals, performance feedback obtained from constituents. Both internal and external measures are important in determining the success of the coaching process.