How can someone apply for unemployment benefits? Why are telephone and computer the only options?
A. Workers who lose their job through no fault of their own can apply for unemployment benefits online or by phone at 800-318-6022. Telephones and computers are available at all WorkSource offices. Telephone and the Internet are the primary options for filing unemployment claims because they allow us to provide higher-quality and generally faster customer service. When people used to visit local offices to apply for benefits, it was not unusual to wait in line for several hours. We also use a standard script on the phone and online that allows us to capture accurate information more quickly. This results in a shorter application process and gets benefits to unemployed workers faster. Q.
