How can silos be integrated within an organization using SoftSmiths technology?
Often organizations implement tools that do not integrate well into existing technologies, thereby creating silos. SoftSmiths helps customers by keeping this issue top-of-mind throughout the business process, beginning with research and development. Instead of waiting until implementation to confront silos, we continually monitor the industry for technologies that will allow our customers to avoid them in the first place, making integration of SoftSmiths tools painless. Where other organizations may try to push a system on top of these disparate silos in an attempt to integrate them, SoftSmiths approaches the challenge from a business perspective. We take the time to understand the role of each business unit and mold our products around them to deliver a flexible solution that will help our customers now and adapt to their needs in the future. For example, SoftSmiths uses e-Link in all its products. e-Link is an XML framework that enables customers to seamlessly integrate back-office s