How can ServRight ensure uniform, nationwide quality service?
We have many internal controls to ensure quality service. COO Jill runs a tight ship at ServRight as we strive to be the most efficient, most skilled, highest quality nationwide field service company. In addition, ServRight’s Technical Evaluation Module ranks members against regional or national technicians servicing the same products, in such key areas as response time, MTTR, call backs, prompt communication, timely reporting, technical capabilities, and parts return.
