How can Service Innovation benefit from Knowledge Management to help organizations to realize their potential?
The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. SKMF has joined forces with our partner Knowledge Board to co-edit the publication: “Supporting Service Innovation through Knowledge Management – Practical Insights & Case Studies” to document how proven and innovative KM methods, instruments and tools help to successfully develop and implement innovative services.
