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How can Semafone facilitate call centre homeworking?

April 26, 2017Centre facilitate homeworking semafone

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How can Semafone facilitate call centre homeworking?

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By eliminating any credit and debit card details from the call centre/agent environment, so that no details are heard or seen, it is now possible to consider home working environments for agents that will potentially take sensitive information. This can offer a very cost effective solution especially for handling peak call volumes.