How can project managers work the principles of a creative thinking process into our roles?
All day every day we are called on to solve problems. We have status meetings to identify issues. We have status reports and issue logs to document issues. We have client calls to discuss and resolve issues. We have escalation processes to remind us that we occasionally let an issue get out of control and need help to rein it in. But what if there is a better way to think about the issues themselves? What if, in addition to tracking issues and talking through resolutions, there are some ways we can better think through solutions to our clients’ problems, both the stated ones and the unstated ones? Here are a few ideas that I found most useful, valuable, and relevant to my life as a project manager. I hope I can remember to put them into practice. – When trying to solve ANY problem or challenge, ask open ended questions, and ask your team for as many answers as they can imagine. What are open ended questions? In short, they are not “yes or no” questions. They are questions that start wi
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