How can people who are unable to speak or hear contact 9-1-1?
If these individuals have a teletype/telecommunications device in their home, they can contact the communications center (which has specialized text telephone equipment for responding to these calls). If these individuals do not have this device in their home, they should call 9-1-1 from a hard-wired phone and leave the line open. In most cases, their address will be displayed for the call-taker.