How can organisations use knowledge management to achieve and sustain competitive advantage in today’s digital society?
In today’s digital age, organizations can use knowledge management to achieve and sustain competitive advantage. Evidence from a broad range of research sources—professional journals, magazines, books, and commercial web sites—was used to support this thesis. In the essay, individual presentations of the concepts associated with knowledge management and competitive advantage were presented to establish a foundation for exploring how knowledge management can be used by organizations in achieving and sustaining competitive advantage using technology as an enabler. This essay adds to the body of knowledge by linking knowledge management to competitive advantage through the common concept of value, an integral element of both knowledge management and competitive advantage; specifically, the value created by consciously managing knowledge can be used to achieve and sustain competitive advantage.
