How can open-ended questions transform an organization?
The power of open-ended questions is that they lead to more open-ended questions. In the business setting, open-ended questions create a ripple that can reach far into an organization. The Art & Science of Coaching, a 16-day program in mastering open-ended questions, has been deployed in dozens of Fortune 500 organizations. Surveys and feedback consistently demonstrate this ripple effect as managers ask open-ended questions, leading to even more open-ended questions throughout each organization. What are the key abilities of great 21st century managers? First, they recognize that building strong relationships is essential. Business leaders intrinsically understand that trust is the equity of teams. Second, they are skilled at conducting breakthrough conversations that allow teams to bring energy and momentum to a shared project vision. Finally, they understand how to manage accountability effectively, allowing teams to stay focused and make realistic promises. What is at the heart of e
