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How can my patients get Bayer’s GLUCOFACTS™ DELUXE diabetes management software to auto-play from their CONTOUR™ USB meter?

April 26, 2017auto-play bayer Deluxe Diabetes Management Patients Software USB

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How can my patients get Bayer’s GLUCOFACTS™ DELUXE diabetes management software to auto-play from their CONTOUR™ USB meter?

1 Answer

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10 Posted

For XP™ users auto-play for this type of software is on by default. If it has been turned off your patient will need to modify their Group Policy or Registry Settings to enable auto-play. He/she should obtain IT support to enable auto-play. Changing Group Policy or Registry Settings should not be performed by someone without experience. A: Vista™ users open the Start menu, choose Control Panel, select AutoPlay. Make sure your patient’s “Use AutoPlay for all media and devices” checkbox is selected and verify that the setting for software and games is “Install or run program”. A: For Mac users GLUCOFACTS™ DELUXE software must be launched from the computer desktop screen.