How can my organization benefit from enhanced conflict management proficiency?
Whether facing dissatisfied customers or dangerous assailants, we focus on the design of custom-tailored training programs to help your organization manage any situation with increased confidence and safety, while at the same time preserving the dignity and respect of all involved parties. The following are just some of the types of business and service organizations that have benefited from FSI conflict management certification and training: Hospital and Health Care Organizations:Doctors, nurses, administrators, support staff, human resources, and caregivers deal with a wide variety of conflict management scenarios. Improving staff’s “bedside manner,” conflict management, and communication proficiency can enhance a health care organization’s safety, reputation and profit while maximizing the perceived and actual quality of client care. Colleges and Universities: Administrators, deans, professors, counselors, and customer service specialists face a variety of student conflicts related
