How can my department request a shared mailbox? Simply submit a request to the OIT Service Desk.
• The official name of the department or group requesting the mailbox. • An email address where mail should be sent. Please include a first and second choice in case your first choice is unavailable. Example: violins@duke.edu for the Duke Orchestra violin section. • The name of the shared mailbox. The name is not formatted like an email address, nor is it part of the email address. It will look something like dept.orchestra.violins. • The first part is usually either dept or org, depending on whether the shared mailbox is for a department or an organization. The second part is a form of the department’s or organization’s name (oit, econ, fuqua, etc.). The part(s) that follow are more specific; there can be as many parts as you like. We reserve the right to change the entire name of the shared mailbox as needed, in order to keep our name space manageable. So, if you request dept.deptofredundancydept.redundancy.mailbox.redundancy, we may abbreviate it to dept.rdr.redun.
