How can my CIT Remedy user account imitate my NIH Network credentials?
Except in a few rare cases, Remedy User Names are set up to match your NIH Domain login name. To set your Remedy password to sync with your NIH Network credentials, you must set your Remedy password to be blank. This will cause Remedy to automatically seek your credentials on the NIH domain. To reset your Remedy password, log into the client and open the CIT Customer Database. Open “Launch Pad” from the menu bar and select “Change my Remedy Password”. A Remedy Administrator can also assist a customer with resetting their Remedy password.
