How can Jovian support its Europa machine?
There are few choices: • Reset the RO account, and allow Jovian support to access your Europa with the RO account. • Add a SSH port forwarding rule and allow Jovian to logon to your Europa: external port 2222 to internal Europa port 22. • Without change any firewall rule, Europa can perform reverse ssh call to Jovian support machine. Talk to Jovian support to synchronic the call-in time.