How can it solved when Active-X Control is not installed?
Occasionally, WebEye control program (Active-X Control) is installed improperly according to types of computers. In this case, user may not see video on the screen or see a message of No Video Input. To solve this problem, user should remove and try to re-install WebEye control program as follows. Remove WebEye control program by clicking the right button and selecting ‘Remove’ menu. At a PC that uses Windows98 OS, the program is installed in the directory of C:\windows\Downloaded Program Files. And at a PC of Windows NT or 2000, it is in the directory of C:\winnt\Downloaded Program Files. Then, access again to WebEye and install Active-X Control program. If you may not see video properly even though you do the above-mentioned process, contact WebGate for more information.
