How can insurance cover be postponed should the travel dates be delayed?
The traveller that is requesting the policy postponment must immediately notify us by calling us at +66 (0) 2305 8512, or by email at uksales@mondial-assistance-thailand.com. In order for postponement to be granted, this email must be received and acknowledged by us before the originally planned departure date. As long as no claim has been submitted, we will release an email with a new policy based on the revised travel details.
