How can I use the action planning software on the QET website?
The QET has an action planning support system that links directly with measures that have not been achieved. Action plans can be completed and modified on line and printed in a user-friendly document. An action plan is a written commitment to implement an improvement in the service. Action plans focus attention on what needs to be done, how the problem(s) will be solved and timescales. A department with robust, written action plans is much more likely to achieve an improvement in the service in a timely manner.
