How can I upgrade to RMs IronPort spam filtering service, if I have an RM email product but my DNS domain is not hosted by RM?
Please refer to the ‘How to upgrade your RM hosted email solution to RM’s IronPort spam filtering service, if your DNS domain is not hosted by RM’ article, which is linked from the bottom of this article. How will I know if someone has sent me an email that has been treated as spam? To avoid providing useful information to spammers, RM does not notify senders if their email has been marked as spam. If you are concerned that your email may have been marked as spam, please see the ‘My email to an RM hosted domain has not been delivered’ question in this FAQ. What can I do to reduce the risk of my legitimate message being considered as spam? The risk of legitimate messages being marked as spam is small. There are some things you can do to ensure your messages do not get marked as spam by RM’s spam filtering system: Ensure that your mail server or that of your ISP, has a DNS A record and a corresponding PTR record If the A and PTR give different results, then this can lead to messages bein
