How can I update the CCR Primary or Alternate POC when it is “view only”?
Select an option from the update boxes beneath the CCR Primary and Alternate POC sections. Click within the box “Update Primary POC Information” to mark your selection of Clear Selection, Copy CCR Alternate POC to CCR Primary POC, Switch CCR Primary POC and CCR Alternate POC, Remove CCR Primary POC or Invite CCR Primary POC. Then click within “Update Alternate POC Information” and mark that selection. Click Validate/Save when finished. To edit the contact information for a CCR POC without changing who that POC is, the information needs to be changed within the user’s profile and then saved in the registration. • Select Edit User Profile button at the top of the User Account page. • Edit information and click on the Update Profile button. • Select User Account button to return to User Account page. • Click Update/Renew in the Registration column. • Open the POC page and view the information. • Click Validate/Save.
There are Update boxes beneath the CCR Primary and Alternate POC sections that must be clicked to make changes to those POCs. Click on the box “Update Primary POC Information” to mark your selection of No Action, Copy Alternate POC to Primary, Switch Primary and Alternate POCs, or Invite POC. Click on “Update Alternate POC Information” to mark your selection of No Action, Copy Primary POC to Alternate, or Invite POC.
