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How can I troubleshoot the cause of problems in a washing machine.?

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How can I troubleshoot the cause of problems in a washing machine.?

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Our machine sticks on the washing cycle in about 3 places. After calling the repair man, I noticed that he went through a series of questions, eliminating causes and highlighting other clues. ie. I asked if it was the pump; and he told me to run it through the rinse-spin cycle. If it pumps the water out fine, the problem is not with the pump. I would be very interested to see a list of these conciderations that can track down the problem. In heinsight, the pump thing is obvious; but I would not have thought of it myself. (The machine is a whirlpool).

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