How can I stop the emails from getting rejected or timing out when sending an email broadcast?
When you are sending an email broadcast with 32bit Email Broadcaster, if the emails all start getting rejected or they are timing out, you have an SMTP (Simple Mail Transfer Protocol) email server problem. This could be caused by a number of things. Most likely, your SMTP email server is rejecting them for some reason. Here is how to find out what the problem is: 1. Install newest version of 32bit Email Broadcaster onto your computer. 2. Send out a small test email broadcast to known email addresses, maybe your own email address. 3. Using one of the two following methods, send the log of your last failed email broadcast to us here at ElectraSoft. We will analyze it and reply to your email, informing you of the cause of your failed email broadcast problem and the solution. Method 1: From 32bit Email Broadcaster, click [Help], [Send last broadcast log to ElectraSoft tech-support…], type in a short message if you want to, then click [Next]. This will launch your web-browser with your [l
