How can I speak with a DGIM triage nurse about an acute medical issue?
If you are a patient of DGIM at the Duke Health Center at Pickett Road, triage nurses are available from 8 a.m. to 4 p.m. at 919-490-9800. If you are a patient of DGIM at the Duke Health Center at Southpoint, triage nurses are available from 8 a.m. to 4 p.m. at 919-572-9905. Peak triage nursing call volume is from 8 a.m. to 10 a.m. Please avoid calling during these times for non-urgent requests. Emergent patient calls received between 4 and 5 p.m., Monday through Friday, will be sorted to the appropriate service by the DGIM call center. Please visit the Duke General Internal Medicine web page at www.dukehealth.org for our most common triage nursing protocols for acute medical problems to help you decide if you need to speak directly with one of our triage nurses.
