How can I set Targets for Measures used in Performance Management Systems?
This 2GC Management Briefing looks at target setting within the context of performance management. Difficulties in setting targets are a common problem encountered during the creation of a performance management system, and are hard to resolve. Without target values the utility of a performance management system is massively reduced. This briefing has two components. First a discussion of some of the key issues relating to target setting. Second, some guidance from 2GC on ways and means of approaching the target setting activity.