How can I see how InSight is finding my shipments?
InSight assembles your shipments by matching on all shipments moving in the FedEx Express and Ground systems to your FedEx account number and/or company name and address. This is called Shipment matching. Select ‘My Options’ top tab and then select ‘Shipments’. You will see a list of accounts and/or company names and addresses used to find your shipments for InSight. Shipments are matched by ‘Direction’. If the shipments are billed shipper to your enrolled account, if the shipment is sent from your account number, or if it was shipped from your company name and location, it appears on your Outbound View. If the shipment was billed to your account as the recipient, if your account number used as the recipient account number of if the shipment was sent to your company name and address, it appears on your Inbound View. If the shipment was billed to your enrolled account as a third party payer, it appears on your Third Party View.
