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How can I restrict access to the Service Desk features?

April 26, 2017Desk features Restrict service

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How can I restrict access to the Service Desk features?

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Access to the Service Desk is managed via roles that are delivered with the product. For further information, please refer to chapter “Assign roles to users” in the configuration guide “Support Desk & Issue Tracking (3.1)” (page 16). The roles are valid for SAP Solution Manager 3.1.