How can I resolve problems with playback of NBA.com video?
If video displays as a slide show, or if you receive audio without video, you may be experiencing problems due to bandwidth congestion: 1. Verify other streaming applications (including mp3 players) are not running. 2. Try changing the connection speed. Go to Tools Options Performance. Under Connection Speed there are two (2) options: a. Detect Connection Speed (recommended) and b. Choose Connection Speed. Usually best performance is achieved with Detect Connection Speed. However, try clicking Choose Connection Speed and test a variety of the choices to see what works best. This process allows you to toggle between the narrowband (for 56k users) and broadband connection speeds to determine which performs better for you. 3. If you are using Microsoft Internet Explorer, do you have the security setting at “Medium” or lower? Some streams do not work on systems set to high security. If you need to change your security settings, restart your computer completely before trying again. If your
