How can I reset a forgotten password on SN4xxx series ?
A forgotten password can only resettet by booting with the factory configuration. The current configuration will be lost ! • Connect to the SmartNode using the console cable. • Cycle the power • At the prompt “Press ^C to abort boot script, press enter to start immediately” press ctrl and c. • Type in the command ‘fis load’ • Type in the command ‘go -s factory-config’ Now you can login with the username ‘administrator’ and an empty password. Note: You can load every other configuration which is stored in the nvram of the SmartNode. Replace the ‘factory-config’ with the configuration which you want to load. This will only work for code dated 11/30/05 or laterIf you are having problems, and cannot upgrade to the 11/30/05 code or later, please contact support@patton.com for assistance.