How can I remove duplicate messages when importing into Agent?
There is a quick way to import and de-dupe news posts which have come into Agent. • Import the messages into a spare folder • Select all the messages and drag them to the required folder. Agent will ask whether you want to move the duplicates. • Select “No” at Agent’s prompt. This mostly works for email messages too. That is, it works properly when the email message has a message-id. However, a small number of email messages arrive without a message-ID. A problem occurs when two different messages • have no message ID • are from the same author • are in the same thread, or for some other reason have the same subject give or take a “Re: ” at the beginning In this case, Agent incorrectly detects them as duplicates. So for email messages, try this: • Import the messages into an empty spare folder • Select all the messages and drag them to the required folder. Agent will ask whether you want to move the duplicates • Select “No” at Agent’s prompt • Now use “Find Global” to search the spare
