How can I prove that I submitted or scheduled payments and transfers through Bank N Pay?
With each bill payment, you are given a reference number. This reference number indicates that we have received it and is used for tracking payments if a problem occurs. This reference number will disappear once the payment is processed. Payments and transfers also appear on your Register screen. If the “Clr” (the last column in the register) is marked with an X, the transfer or bill payment has posted against your account. Your monthly statement from your payee should also indicate the date and amount of the payment. Your monthly bank statement will show “eBill Payment Withdrawal” and the name of the payee, but will not show the reference number.
With each bill payment, you are given a reference number. This reference number indicates that we have received it and is used for tracking payments if a problem occurs. This reference number will disappear once the payment is processed. Payments and transfers also appear on your Register screen. If the Clr (the last column in the register) is marked with an X, the transfer or bill payment has posted against your account. Your monthly statement from your payee should also indicate the date and amount of the payment. Your monthly bank statement will show eBill Payment Withdrawal and the name of the payee, but will not show the reference number.
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