How can I personalise my SMS using mail merge SMS?
You can use Mail Merge SMS (one of the tools in Web 2 SMS) to send out large batch of SMS, but allowing you to personalise each SMS (eg. with name, appointment time, etc) without typing each SMS manually. Mail merge SMS allows you to enter an SMS template that has personalised fields (eg. Dear [FIELD], you have an appointment at [FIELD], please call us on …. ). Then you can provide the mobile numbers you wish to send them to along with the personalised field values in a csv file. Your csv file will need to contain all the recipient mobile phone numbers, as well as the values for all your personalised fields.