How can I obtain Volume Licensing Kit support services?
Contact your Large Account Reseller or your Sales Support Partner if you need assistance with your volume licensing kit setting up the catalogue, replacing damaged media, and getting correct media. For more information consult your online User’s Guide “Obtaining Additional/Replacement Products”., replacing damaged media, and getting correct media. For more information consult your online User’s Guide “Obtaining Additional/Replacement Products” Your first choice for all other support services under your volume license is your internal helpdesk. For Customers in the US, Paid Professional Support is available online for these products at $195 U.S. per incident, or by telephone for $245 U.S. per incident (these prices are subject to change) billable to your VISA, MasterCard, or American Express credit card. This includes development assistance, external database connectivity issues, or installation and configuration of server extensions on a Microsoft Windows NT 4.0 (or later) Server or Mi
