How can I obtain the complete credit card number for a transaction?
For security purposes, credit card numbers are masked in Microsoft Dynamics RMS databases, meaning only a portion of each number is visible. The remaining digits are encrypted and cannot be viewed. However, your acquirer or merchant services provider should be able to identify the transaction in your transaction history using only the last four digits of the card number, the approval code, and the date and time of the transaction. All of this information is available in Store Operations Manager in the Electronic Draft Capture Detail report (on the Reports menu, point to Miscellaneous).
